“Before the holiday season, I would like to express my sincere gratitude for supporting me and my family of all matters in the past year. We are really lucky to have you here. As foreigners from very far eastern country with very different culture and language, I could not image how I can deal with all these things without your kindly assistance. You always plan everything very well and consider things from perspective of us. That really makes the movement of my family much easier and smoother.”